Privacy policy

Last updated: January 24, 2025

Privacy Policy for Hygge

At Hygge ("we", "us", "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [hygge.com] and make purchases, interact with our services, or engage with us in other ways. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of personal information to provide and improve our services, as outlined below:

  • Personal Identification Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect your name, email address, phone number, billing and shipping addresses, and payment information.

  • Non-Personal Identification Information: We automatically collect certain non-personally identifiable information when you interact with our website, such as your IP address, browser type, device information, and usage data (e.g., pages viewed, time spent on the website).

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, analyze website traffic, and personalize content. Cookies are small text files stored on your device that allow us to remember preferences and improve functionality.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process your orders and deliver products.
  • To communicate with you regarding your orders, shipping, and customer service inquiries.
  • To send you promotional content, newsletters, and special offers (if you have opted-in to receive such communications).
  • To improve the functionality and user experience of our website.
  • To analyze website traffic and usage patterns to enhance our services.
  • To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who help us operate our business, such as:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping carriers (e.g., USPS, FedEx)
  • Email marketing platforms (e.g., Mailchimp)
  • Analytics providers (e.g., Google Analytics)

These third parties are required to keep your information secure and are only allowed to use your data for the purposes of providing their services to us.

We may also share your information if required by law, such as to comply with legal obligations or protect our rights.

4. Data Security

We take the security of your personal information seriously and implement a variety of security measures to protect it. These measures include encryption (SSL/TLS), secure servers, and access controls. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access and Correction: You can request access to and correction of your personal data.
  • Opt-out of Marketing Communications: You can opt-out of receiving promotional emails by clicking the "unsubscribe" link in any of our marketing emails or by contacting us directly.
  • Data Deletion: You can request that we delete your personal data, subject to certain exceptions (e.g., for legal or accounting purposes).
  • Cookies: You can manage cookie preferences through your browser settings, including blocking or deleting cookies.

If you would like to exercise any of these rights, please contact us at [your email address or contact page].

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any personal information.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with a revised "Effective Date". We encourage you to review this policy periodically for any updates or changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: support@hyggebabycarrier.com

For the purpose of applicable data protection laws and if not explicitly stated otherwise, we are the data controller of your personal information.